1. Is customized design available for these implants?
Yes, we support customized designs based on specific clinical requirements.
2. What is the standard delivery time for orders?
Samples are typically processed within 7 days, while bulk orders are completed within 25 days.
3. What quality certifications do the products hold?
All products are CE and ISO certified. Our Spinal System also holds FDA clearance.
4. Can I request samples for quality and market testing?
Yes, we welcome sample requests to test our product quality and surgical performance in your local market.
5. Do you maintain inventory for regular items?
We generally keep stock for listed products. Please consult our sales team for real-time inventory status.
6. What is the policy for defective goods?
In the case of defective goods, please provide photographic evidence for confirmation, and we will provide immediate replacements.