Q: What are the available shipping modes and charges?
A: Normally we send through courier, or post upon request from clients. Shipping charges depend on the destination and weight.
Q: Do the products have ISO and CE certifications?
A: Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. Most of our products carry the CE mark.
Q: What is the minimum order quantity (MOQ)?
A: We expect minimum orders to be at least US$1000. However, we accept smaller sample orders for initial market testing.
Q: Can I purchase products that are not in the current catalogue?
A: Yes, you can send us pictures or samples of similar items. Please note that custom requests may require a longer delivery time.
Q: Do you maintain stock for all listed products?
A: Generally, we maintain stock for listed products produced on a monthly basis. Please contact our sales team for accurate inventory status.
Q: What materials are used for the interference screws?
A: The primary materials used are high-quality Titanium and PEEK (Polyether ether ketone), depending on the specific model and surgical requirement.