Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients. Shipping charges depend on the weight and destination.
Do you have ISO 13485 and CE approvals?
Yes, our products are manufactured under strict quality control and have obtained ISO 13485 and CE certifications for international safety standards.
What is the minimum order quantity (MOQ)? Do you provide samples?
We generally expect minimum orders around US$500. However, we offer sample orders for initial market testing. Free samples can be provided, but the freight cost is covered by the customer.
Can I buy products not shown but similar to your catalogue?
Yes, we can source or produce similar items. Please send us your pictures or technical samples for review. Note that custom requests may require longer delivery times.
What are your terms of payment and stock availability?
We typically maintain stock for listed products. For payments under 800 USD, 100% in advance is required. Above 800 USD, 30% T/T in advance and balance before shipment. We accept T/T, Western Union, and PayPal.
How do you ensure the quality of the external fixators?
Our products are made from medical-grade stainless steel and aluminum alloy, undergoing rigorous testing and quality inspections to ensure surgical precision and durability.